Operational Inquiries

All questions about reagent performance, safety standards, export certificates and global logistics are sorted and answered by our professional chemical and sales team.

How does the recovery rate compare to sodium cyanide?

Our non-cyanide reagent delivers gold recovery performance equivalent to sodium cyanide. The actual rate ranges from 95% to 98% of traditional standards, subject to your local ore characteristics.

Can I get test samples before bulk order?

Yes, we supply trial reagent samples and arrange global delivery for your independent lab testing. We do not provide ore testing service, but full technical operation guidance is offered.

What export certification documents can you provide?

We can supply complete ISO9001, MSDS, COA and full transport identification reports to support customs clearance in Africa, Middle East and Southeast Asia.

Is it necessary to rebuild my existing heap leaching / CIL production line?

No reconstruction is required. Our reagent is fully compatible with standard gold leaching equipment currently used in mines.

What is the physical form and packaging standard?

The reagent is shipped as a dry, off-white powder packaged in heavy-duty 25kg woven bags. This ensures stable storage and straightforward manual or automated handling.

How do you track cargo after shipment?

Our sales team will update real-time logistics information to you continuously, and provide all shipping documents once goods depart our factory.

Metallurgical Efficacy

Environmental Safety

Logistics & Supply

Stable gold leaching efficiency matching sodium cyanide, adaptable to various ore types.

Zero-toxic formula, complete environmental certificates & compliant waste disposal standards.

Customizable export packaging, stable monthly output & full cargo tracking service.